Miss Rosier ships worldwide to most countries and regions.
We provide free standard shipping after all discounts have been applied on:
Orders of US$150 or more shipped to the United States.
Orders of US$120 or more shipped to most other eligible countries and regions.
Orders of US$150 or more shipped to Israel.
Different free-shipping thresholds may apply to selected destinations. Please refer to the country-specific information below. The shipping methods, charges and availability displayed at checkout will apply to your order.
All delivery timeframes are estimates and begin after your order has been processed and dispatched.
We are currently unable to ship to:
P.O. boxes.
APO, FPO or DPO addresses.
Certain non-continental European islands, overseas territories or other locations where our shipping carriers cannot guarantee safe delivery.
Please provide a complete and accurate delivery address at checkout, including your:
Street name and street number.
Building or apartment number, where applicable.
City, state or province.
Postal or ZIP code.
Valid telephone number and email address.
Miss Rosier is not responsible for delays or failed deliveries caused by incomplete or incorrect address information supplied by the customer.
All international shipments are sent on a Delivery Duty Unpaid (DDU) basis unless otherwise stated at checkout.
Customs duties, import taxes, clearance charges and other fees may be imposed once a parcel reaches its destination country. These charges are determined by the destination country’s customs authority and are the customer’s responsibility.
Additional customs charges may be more likely when an express carrier such as DHL or UPS is selected.
If a customer refuses a parcel because of customs duties, import taxes or other destination charges, the customer will be responsible for any resulting:
Return shipping costs.
Customs charges.
Carrier fees.
Handling or processing fees.
These costs may be deducted from any amount otherwise due to the customer, where permitted by applicable law.
In accordance with customs regulations, we cannot declare purchased products as gifts or declare a value lower than the actual purchase price.
We recommend contacting your local customs authority before ordering if you are unsure about possible import charges.
Orders containing in-stock products generally require 1–5 business days for processing before shipment.
Your estimated total delivery time consists of:
Order processing time + estimated shipping time
For pre-order products, the estimated delivery time is calculated from the product’s stated estimated shipping date, plus the applicable shipping time.
If an order contains both in-stock and pre-order products, the complete order may be held until the pre-order products are available. The actual dispatch date may therefore be based on the latest estimated shipping date among the products in the order.
Business days exclude weekends and public holidays.
The following delivery times are estimates after dispatch. Customs inspections, carrier disruptions, severe weather, public holidays, remote-area delivery and other circumstances outside our control may cause delays.
| Destination | Standard shipping | Express option | Free standard shipping |
|---|---|---|---|
| United Kingdom | Up to 7 business days — US$12 | — | Orders of US$120+ |
| United States | Up to 7 business days — US$15 | UPS: up to 5 business days — US$39 | Orders of US$150+ |
| Saudi Arabia | Up to 5 business days — US$12 | Up to 3 business days — US$20 | Orders of US$120+ |
| United Arab Emirates | Up to 5 business days — US$12 | Up to 3 business days — US$20 | Orders of US$120+ |
| Qatar | Up to 5 business days — US$12 | Up to 3 business days — US$20 | Orders of US$120+ |
| Kuwait | Up to 5 business days — US$12 | Up to 3 business days — US$20 | Orders of US$120+ |
| Bahrain | Up to 5 business days — US$12 | Up to 3 business days — US$20 | Orders of US$120+ |
| Oman | Up to 5 business days — US$12 | Up to 3 business days — US$20 | Orders of US$120+ |
| Australia | Up to 7 business days — US$12 | DHL/UPS: up to 3 business days — US$30 | Orders of US$120+ |
| Israel | Up to 8 business days — US$20 | — | Orders of US$150+ |
| Germany | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Austria | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Belgium | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Denmark | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Canada | Up to 8 business days — US$12 | — | Orders of US$120+ |
| France | Up to 7 business days — US$12 | — | Orders of US$120+ |
| South Korea¹ | Up to 7 business days — US$12 | DHL/UPS: up to 3 business days — US$30 | Orders of US$120+ |
| Japan | Up to 7 business days — US$12 | — | Orders of US$120+ |
| New Zealand | Up to 8 business days — US$12 | — | Orders of US$120+ |
| Singapore | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Switzerland | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Sweden | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Spain | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Norway | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Romania | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Poland | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Netherlands | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Ireland | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Italy | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Greece | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Finland | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Taiwan | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Lithuania | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Brazil | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Bulgaria | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Croatia | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Cyprus | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Czech Republic | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Hong Kong | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Hungary | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Iceland | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Luxembourg | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Mexico | Up to 7 business days — US$12 | — | Orders of US$120+ |
| Turkey | Up to 7 business days — US$12 | — | Orders of US$120+ |
¹ Customers shipping to South Korea must provide their Personal Customs Clearance Code. All recipient and customs information must be provided in Korean.
Shipping methods and fees may change based on the delivery address, parcel size, carrier availability or other operational requirements. The options and charges shown at checkout are the final options available for your order.
We also ship to the following countries and regions. Available shipping methods, estimated delivery times and applicable fees will be displayed at checkout:
Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Burundi, Cambodia, Cameroon, Cape Verde, Chad, Chile, Colombia, Comoros, Costa Rica, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Faroe Islands, Fiji, Gabon, Gambia, Georgia, Ghana, Gibraltar, Greenland, Grenada, Guam, Guinea, Guyana, Honduras, Jamaica, Jordan, Kazakhstan, Kenya, Lao People’s Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Macao, Madagascar, Malawi, Malaysia, Mali, Malta, Mauritius, Mayotte, Moldova, Mongolia, Montenegro, Morocco, Mozambique, Myanmar, Namibia, Nepal, New Caledonia, Nicaragua, Panama, Papua New Guinea, Peru, Philippines, Portugal, Rwanda, Saint Lucia, San Marino, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia, Slovenia, South Africa, Sri Lanka, Suriname, Tajikistan, Tanzania, Thailand, Togo, Trinidad and Tobago, Turks and Caicos Islands, Uganda, Ukraine, United States Virgin Islands, Uzbekistan, Vanuatu, Vietnam, Zambia and Zimbabwe.
Shipping availability may vary by exact postal code or delivery area. If no shipping method appears during checkout, we are currently unable to deliver to the entered address.
Once your order has been dispatched, tracking information will be sent to the email address provided at checkout.
Tracking updates may take several business days to appear after the parcel has been handed to the carrier.
Please monitor your tracking information and ensure that someone is available to receive the parcel where a signature or delivery confirmation is required.
Customers are responsible for responding promptly to requests from the shipping carrier or local customs authority. Failure to provide requested information may result in delays, return of the parcel or additional charges.
Estimated delivery times are not guaranteed. Delays caused by customs inspections, carrier operations, severe weather, incorrect address information, unsuccessful delivery attempts or circumstances outside our reasonable control are not considered processing delays by Miss Rosier.
If a parcel is refused, unclaimed or returned because of:
Unpaid customs duties or taxes.
An incomplete or incorrect delivery address.
Failure to respond to the carrier or customs authority.
Repeated unsuccessful delivery attempts.
Failure to collect the parcel within the carrier’s collection period.
The customer may be responsible for the original shipping charge, return shipping charge, customs charges and any related handling fees.
If you have questions about shipping to your destination, please contact our Client Services team before placing your order:
Website: rosier.com
